SITS Developer

Engaged as a SITS Developer within the Corporate Systems team, delivering a broad range of development, configuration and system administration work across the SITS ecosystem. The role placed a strong emphasis on post-upgrade stabilisation, bug resolution and system reliability, requiring methodical investigation and close liaison with both internal stakeholders and external software suppliers.

Key achievements included supporting a major SITS upgrade across multiple environments and managing the identification and escalation of several high-priority bugs to the software supplier; resolving a complex trigger issue causing premature task closure in the admissions workflow; restoring and documenting university-wide toolbar customisations following an upgrade; resolving load-balancer configuration inconsistencies affecting system stability; configuring and deploying a PDF generation component into the production environment; conducting extended performance benchmarking across multiple environments to inform hardware and optimisation recommendations; enhancing and documenting a third-party system integration based on user feedback, including staff training; and resolving a range of further issues spanning document uploads, session timeouts, automated workflows, data import processing and email configuration across production and non-production environments.